Terms of service

Effective date 15.12

Introduction

Welcome to the website (“Site”) LINKMARQ LIMITED ("Cut0", "we", "our", or "us"). The Site is owned and operated by Cut0.

Cut0 provides URL shortening, custom-branded links, link management, link-in-bio, QR codes, and analytics products and services to our users (collectively, the “Services”). For the purposes of these Terms of Service (“Terms”), "you", “Customer” or "your" refers to the individual or legal entity accessing the Site and Services, as well as any individuals who permit others to provide their information to us. Cut0 and you may be collectively referred to as the "Parties" and individually as a "Party".

Please review these Terms thoroughly, as they dictate your access to and use of the Services and form a binding legal contract between you and Cut0. By accepting these Terms or utilizing the Cut0 Services on behalf of a company or another legal entity, you confirm that you have the authority to bind that entity to the Terms, and in such cases, “you,” “your,” or “Customer” will refer to that entity. If you are granted access to and use of the Services by and on behalf of the primary account holder, either directly or through an administrator, you also agree to comply with the Terms. In addition to the Terms, your use of the Cut0 Services is subject to the Cookie Policy (located at https://cut0.com/cookie-policy) and Privacy Notice (located at https://cut0.com/privacy-notice), which are also an integral part of these Terms.

VERIDION LLC is registered in Saint Vincent & Grenadines with registration number 4254 LLC 2025, having its registered address at Richmond Hill Road, Euro House, Kingstown, Saint Vincent & Grenadines.

Introduction

These Terms form a legally binding agreement between you and us. Please review all sections carefully. Your access to and use of the site and services are governed by these terms and all applicable laws. We reserve the right to terminate your access if you violate these terms. By clicking on links within the site or webpages beyond the homepage or by interacting with a box or icon, you agree to these terms, regardless of whether you complete a transaction with us or through other channels, such as by phone, email, fax, or otherwise. If you do not agree to these terms, do not access or use the site, services, or any information contained on this site.

2. Modification to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our Site and updating the "Effective Date". Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms. If you do not agree with the new Terms, you must discontinue using the Services.

3. Account registration

To access certain Services, you may be required to create an account by providing your name, surname, valid email address, and a strong password. By creating an account, you agree to provide accurate, current, and complete information and to maintain and update this information. You are responsible for safeguarding your account information and for any activities that occur under your account.

Regarding your account, you affirm and agree that: (a) all information provided by you is truthful and accurate, and you will keep it updated; (b) you will not permit any other unregistered user to use your account; (c) you will use a strong password for your Cut0 account, change it as frequently as Cut0 deems necessary, and keep it confidential; (d) you will allow Cut0 or its licensors and agents to audit your account to ensure compliance with these Terms; and (e) you are at least eighteen (18) years old and legally capable of entering into contracts.

Cut0 retains the right, at our sole discretion and without prior notice, to suspend, terminate, modify, or delete your user account or access to the Site, in whole or in part, if we determine, or suspect, that you are not complying with any provisions of these Terms or the Cookie Policy or the Privacy Notice, or for any actual or suspected unlawful or improper use of the Site. If you have multiple accounts, Cut0 may take action against all your accounts. Any activity deemed illegal may be reported to law enforcement authorities.

4. Fees, payment, and billing

4.1 Subscription fees

To access certain Services, you must purchase a subscription (“User Subscription”), which entitles you and any employees, agents, clients, and independent contractors who you authorize (“Authorized Users”) to access and use the Services and Documentation (as this term is defined below). Subscription fees will be billed to your payment method on the specific payment date indicated in your account dashboard. If Cut0 does not receive your payment within five (5) business days after the due date, we may suspend your access to the Services.

4.2 Renewal

Your subscription will automatically renew at the end of the subscription period unless you cancel it in accordance with the cancellation terms. If you fail to cancel your subscription and payment is not received, we may suspend or downgrade your Services.

4.3 Cancellation

You may cancel your subscription at any time. No refunds will be provided for early termination unless required by law.

Cut0 may terminate your access to and use of a Service, or discontinue any Service at its sole discretion at any time, by providing thirty (30) days’ written notice.

If for any reason Cut0 terminates a Service or is no longer able to continue a Service, you will be entitled to a refund of Subscription Fees already paid, calculated on a pro rata basis for the unexpired period of the User Subscription. However, a refund will not exceed the Subscription Fees you have already paid.

Cut0 reserves the right to terminate any Service immediately and without notice if you violate any provision of these Terms or any other terms applicable to that Service.

Upon termination for any reason: (i) all rights granted to you under these Terms will cease; (ii) you must cease all activities authorized by these Terms; and (iii) you must immediately delete, remove, and cease access to your user account.

4.4 Payment methods

We utilize the payment services of Paddle Technology Europe, Limited (“Paddle”) to process all payments related to your account. By providing your payment information, you authorize us to charge any valid payment method associated with your account for fees, charges, or any other amounts that become due and payable under these Terms of Service.

In using Paddle, you acknowledge and agree that payments are subject to Paddle’s own terms and privacy policies, which can be found here: https://www.paddle.com/legal/privacy. By providing your payment information, you expressly consent to the processing, storage, and handling of your personal and financial data by Paddle in accordance with their privacy and security protocols.

You further agree to keep your payment details / information current, complete, and accurate (e.g., ensuring credit/debit card numbers and expiration dates remain valid) and are solely responsible for any fees, charges, or liabilities arising from the inaccuracy or invalidity of such information.

If your payment is not successfully settled for any reason, including but not limited to insufficient funds or payment method expiration, we reserve the right to suspend, downgrade, or otherwise limit your access to the Services until the full amount owed is received. Under no circumstances will we be liable for any losses or inconvenience resulting from payment failures or delays attributable to your chosen payment method or Paddle’s payment processing services.

Furthermore, you agree that any disputes or claims regarding billing or payment processing will be resolved in accordance with these Terms and, to the extent applicable, in line with Paddle’s dispute resolution procedures. Cut0 disclaims any liability arising from errors, delays, or issues in the payment processing performed by Paddle.

4.5 Changes to the price and subscription plans

Cut0 reserves the right to modify the pricing of its Services at any time by updating the relevant pricing information or other terms available on the Site. Any price adjustments will become effective from the first full billing cycle after Cut0 has posted these changes. If you do not agree with the revised pricing, you must cancel your User Subscription before the changes take effect; otherwise, it will be assumed that you have accepted and agreed to the new prices.

You may upgrade your User Subscription at any time by completing and submitting the Cut0 upgrade request form. Upon upgrading, you agree to pay the increased Subscription Fees in line with these Terms.

Certain Services, such as professional services, may incur additional fees beyond your User Subscription. You will be responsible for paying these additional fees as mutually agreed upon before the commencement of the Services.

4.6 Taxes

You are responsible for all applicable taxes. Cut0 will invoice you for taxes when required by law, and you agree to pay according to the terms of the invoice.

5. Use of services

5.1 Cut0 Services

Subject to these Terms, Cut0 grants you a non-exclusive, non-transferable, limited right to access and use the Services. To eliminate any uncertainty, you agree that you will not use the Cut0 Services for purposes that compete with Cut0 or if you are a competitor of Cut0.

5.2 Prohibited activities

You agree not to use the Services for any unlawful purposes or in any way that could harm our Services or any third party. Prohibited activities include, but are not limited to, distributing viruses, spam, or malicious content, and violating any applicable laws or regulations.

6. Our obligations

Cut0 will deliver the Services and make available all related documents, system user guides, or other manuals (collectively, the “Documentation”) with reasonable skill and care. Cut0 will use commercially reasonable efforts to ensure the Services are available 24/7, subject to scheduled maintenance or unexpected emergency maintenance, with as much prior notice as possible. Cut0 will provide the Services in line with the descriptions in the Documentation. If the Services do not conform to the Documentation, Cut0 will use commercially reasonable efforts to correct the issue or provide a replacement. This correction or substitution is your sole and exclusive remedy. Cut0 does not guarantee that the Services will be uninterrupted or error-free, or that the Services, Documentation, and/or the information obtained by you through the Services will meet your requirements. Cut0 is not responsible for delays, delivery failures, or any other loss or damage resulting from the transfer of any data you provide through the Services (“Your Data”) over communications networks and facilities, including the internet. You acknowledge and agree that the Services and Documentation may be subject to limitations, delays, and other problems inherent in the use of such communications facilities.

7. Your obligations

By accessing or using the Site and/or Services, you agree to:

• Comply with all applicable laws and regulations concerning your activities under these Terms;
• Fulfill all your other responsibilities set out in these Terms in a timely and efficient manner;
• Ensure that all Authorized Users use the Services and the Documentation in accordance with these Terms and will be responsible for any Authorized User’s breach of these Terms;
• Maintain a full backup copy of all of Your Data, including for maintenance purposes or to make alternative business continuity arrangements; and
• Be solely responsible for ensuring that appropriate environmental conditions are maintained for your receipt and use of the Services, including procuring and maintaining your network connections and telecommunications links from your systems to Cut0’s data centers, and all problems, conditions, delays, delivery failures, and all other loss or damage arising from or relating to your network connections or telecommunications links or caused by the internet.

You further agree not to use the Site and Services in any way that:

• Stores, distributes, or transmits any computer codes or viruses;
• Is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing, or racially or ethnically offensive;
• Is illegal or causes damage or injury to any person or property;
• Send or facilitate unsolicited or bulk spam;
• Changes or alters the Site or content or Services that may appear on the Site;
• Impairs in any way the integrity or operation of the Site or Services;
• Interferes with or induces a breach of the contractual relationships between us and our employees;
• Interferes with our network services;
• Attempts to gain unauthorized access to our network services;
• Impairs or limits our ability to operate the Site or Services, or any other person’s ability to access and use the Site or Services;
• Unlawfully impersonates or otherwise misrepresents your affiliation with any person or entity;
• Promotes, transmits, or uploads violent, obscene, sexually explicit, discriminatory, hateful, threatening, abusive, defamatory, offensive, harassing, or otherwise objectionable content or images;
• Dilutes or depreciates our or any of our affiliates’ name and reputation; or
• Transmits or uploads content or images that infringe upon any third party’s Intellectual Property Rights or right to privacy.

This list of prohibited activities provides examples and is not exhaustive. You acknowledge that you are solely responsible for ensuring that your use and your Authorized User’s use of the Site and the Services do not violate this Section 7. We reserve the right to terminate access to your account and your ability to use the Site, Services, or Documentation with or without cause and with or without notice, for any reason or no reason, or for any action that we determine is inappropriate or disruptive to this Site or to any other user of this Site and Services. We may report to law enforcement authorities any actions that may be illegal and any reports we receive of such conduct. When legally required or at our discretion, we will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Site or on the Internet, which may include disclosing any information we obtain. In addition, we may disclose information we obtain as necessary or appropriate to operate or improve the Site, to protect us and/or our Site users, or for any other purpose that the law permits.

8. Intellectual property

8.1 Ownership

All intellectual property rights in the Services and Site are owned by Cut0. You are granted a limited license to use the Services for your personal or commercial use as specified.

8.2 Feedback

Any feedback, suggestions, or ideas you provide to Cut0 shall be deemed non-confidential and Cut0 shall be free to use such information on an unrestricted basis.

9. Data protection

9.1 Data privacy

We are committed to protecting your privacy and personal data. Please refer to our Privacy Notice for information on how we collect, use, and protect your data.

9.2 Data processing

If we process personal data on your behalf, the Data Processing Agreement (DPA) available applies in addition to these Terms; the Privacy Notice applies where we act as controller.

10. Confidentiality

You agree to keep confidential any non-public information disclosed to you by Cut0 in connection with your use of the Services. Confidential Information does not include information that is publicly known, already known to you, or independently developed by you.

11. Disclaimer of warranties

You are entirely responsible for assessing whether the Services are suitable for your needs. You take full responsibility for any outcomes from using the Services and/or the Documentation and for any conclusions derived from such use.

To the maximum extent allowed by law and unless stated otherwise, the site, information, Services, and Documentation are provided "as is" without any warranties, either express or implied. Any third-party goods or services offered are provided for convenience and do not imply any endorsement, affiliation, or partnership. We disclaim all express and implied warranties to the fullest extent allowed by law, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee or make any representations about the use or results of using the Services or Documentation in terms of accuracy, timeliness, reliability, or otherwise. By offering the Services, we do not commit to making the Services available to you indefinitely. We reserve the right to terminate all or part of the site at any time at our sole discretion.

12. Limitation of liability

We cannot assure the Site will always be available due to occasional disruptions in public networks like the internet. Despite our efforts to provide a reliable website, interruptions and delays are unavoidable, and we disclaim any liability for resulting damages.

Cut0's liability, along with that of our affiliates, employees, agents, representatives, and third-party service providers, for any claims arising from your use of the site, services, and documentation, whether based on warranty, contract, negligence, strict liability, or otherwise, is limited to the subscription fees paid in the twelve months before the incident.

Cut0 will not be liable for any direct, indirect, special, or consequential damages, including lost profits, business interruption, or data loss, even if we have been advised of the possibility of such damages.

13. Indemnification

You agree to indemnify, defend, and hold us, our officers, directors, shareholders, and representatives harmless from any liability, damages, losses, costs, or expenses (including attorney’s fees) arising from any claims related to your use of the Site or Services. This includes any breaches of these Terms, communications or content provided to us or our affiliates, engagement in prohibited activities, or unauthorized use or violation of third-party Intellectual Property Rights.

14. Third-party links

The Site includes integrations with domain search providers and links to third-party websites (collectively, "Third-Party Sites"). You acknowledge that Third-Party Sites may have different privacy policies, terms, and business practices than ours. Your use of these Third-Party Sites is governed by their respective privacy policies, terms, and user guides. Cut0 is not responsible for and does not endorse the content, privacy policies, or practices of any Third-Party Sites. These links are provided for your convenience only and should not be construed as endorsements. You agree that we will not be liable for any goods, services, information, or content available on or through these Third-Party Sites, nor for any harm or losses resulting from your use or reliance on them.

15. Governing law & dispute resolution

These Terms shall be governed by and construed in accordance with the law of England and Wales. Any disputes arising out of or in connection with these Terms shall be finally resolved by arbitration under the Arbitration Rules of the Cyprus Arbitration and Mediation Centre (“CAMC”), for the time being in force, which Rules are deemed to be incorporated by reference into this clause.

15.1 Governing Law

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-laws principles.

15.2 Arbitration

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, interpretation, breach, or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Cyprus Arbitration and Mediation Centre (“CAMC Rules”) for the time being in force, which rules are deemed to be incorporated by reference into this clause. The seat (legal place) of arbitration shall be Nicosia, Cyprus. The tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. The appointing authority shall be CAMC. The arbitrator may grant any remedy or relief that would be available in a court, including specific performance and injunctive or declaratory relief. The award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction

15.3 Confidentiality

The existence of the arbitration, the proceedings, submissions, evidence, and any award are confidential, except to the extent disclosure is required to protect or pursue a legal right, to enforce or challenge an award in bona fide proceedings, or as required by law or a competent regulatory authority.

15.4 Interim Relief

Nothing in this clause prevents either party from seeking urgent or interim injunctive or conservatory relief from any court of competent jurisdiction; any such application shall not be incompatible with, or a waiver of, this agreement to arbitrate.

15.5 Consolidation/Class Proceedings

Class, collective, or representative arbitrations are not permitted, and the arbitration shall not be consolidated with any other arbitration absent the written consent of all parties.

15.6 Costs

The costs of the arbitration, including the fees of CAMC and the arbitrator, shall be allocated as directed in the award. Unless the tribunal decides otherwise, each party shall bear its own legal fees and expenses and an equal share of institutional and tribunal fees.

15.7 Notices

Notices in connection with this Section 15 shall be given in accordance with the Notices clause of these Terms and deemed received as provided therein.

16. Miscellaneous

16.1 Assignment

You cannot assign, delegate, or transfer these Terms or any associated rights or obligations without our prior written consent. We reserve the right to freely assign our rights and obligations under these Terms.

16.2 Severability

If any provision is deemed void, against public policy, or unenforceable by a court, it will be modified to the extent necessary to make it valid. If it cannot be modified, it will be stricken, and the remaining provisions will remain in effect.

16.3 Entire agreement

These Terms and referenced documents constitute the entire agreement between the Parties, superseding all prior discussions and agreements related to the subject matter.

16.4 Relationship

These Terms do not create any agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship between the Parties.

16.5 Deeds

Both Parties agree to execute and deliver any necessary deeds or documents to implement the provisions of these Terms.

16.6 No waiver

Failure to enforce any provision of these Terms does not constitute a waiver of future enforcement of that or any other provision.

16.7 Other remedies

The remedies provided in these Terms are cumulative and do not exclude other legal remedies. The Parties acknowledge that they do not rely on any representations or warranties not set out in these Terms. No changes to these Terms will take effect unless accepted in writing by Cut0.

17. Contact us

If you have any questions or comments regarding these Terms, please contact us at support@cut0.com.

By using Cut0's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.