Help Center
Your support hub
Explore guides, FAQs, and resources to resolve issues quickly and keep your campaigns running smoothly.
Platform basics
Initial setup
Account & profile
- How do I access my Cut0 profile?
- How can I update my Cut0 account information?
- How do I set up and control 2FA for my account?
- How can I set a new primary email for my Cut0 account?
- How do I move my account to an upgraded subscription?
- How do I permanently close my account?
- How can I configure my time zone?
- Where can I view or download my activity history?
Links & QRs
Essential functionality
- How can I generate a short link?
- Is it possible to modify a shortened link once it has been created?
- Is it possible to remove a shortened link?
- Is there a way to restore a deleted shortened link?
- How can I create a custom link?
- Is it possible to create multiple short links for the same destination URL?
Extended functionality
QR-based access
Domains & collections
Custom domains
Link collections
- What do link collections work, and what are they used for?
- What is the process for creating a link collection?
- Is it possible to see all link collections after it has been created?
- How can I add links to a link collection?
- How is the performance of a link collection measured?
- Are there limits on the number of links in a collection?
Analytics
Performance metrics
- What analytics data can I get for my shortened URLs?
- How to turn on link tracking and analytics?
- How to monitor click activity on my shortened link?
- How to access performance data for a particular link?
- How can I check where my link visitors are located?
- What methods can I use to track traffic to my links?
Reports & exports
- How can I set up a report that reflects my individual link data?
- Is there an option to turn my analytics data into a downloadable report?
- Which export formats are supported for reports?
- Can analytics data be segmented by date or region?
- Can I export analytics data for specific groups of links?
- Can I send my analytics reports to my team for collaboration?
Company & billing
Teams, roles & access
Billing & subscriptions
Troubleshooting & support
Can’t find what you need?
Contact us at support@cut0.com —
we’re here to help!